Holiday.gr - SPITIA VASSILIS HOTEL KAPSALI

Number of reviews : 1

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Date: 2011-08-25 10:38:59

We first looked at their internet website, and were comforted in booking at this place. However, we made a call before going to check that we would get one of these new bungalows shown in the website, with view at the sea and fitted with all comfort. We were said that it would be the case. Unfortunately, it was a very bad surprise when we were given a very old room, remotely located outside of the facility, close to the camping, in a wooden area. We needed to walk on the main traffic road in order to get access to the facility area and have breakfast the morning. The room was fitted with furniture as old as the room itself - probably 20-30 year old. Spider webs were found everywhere on the wall. TV was not working. Breakfast was just an equivalent joke: a loaf of industrial bread and apricot marmelade - no other choice possible. We felt like in a youth hostel. We obviously complained and we faced the owner with the following attitude : "that is all what we can offer to you. If you are not happy, you can stay somewhere else". First, that was not the description that we were given and staying there for just 2 days, we could not spend our time looking for something else. It is clear the owner just wants to make money out of what she has, at all cost, even if it cost a few lies. For 65 euros, we paid same prices as for other bungalows. If you really want to stay there, we strongly recommend to make sure you get these new bungalows- and have a back up plan if you found yourselves in our situation.

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